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Updated 5 months ago

Relume limits plan after payment issue

At a glance

A community member had a payment issue with their card, which caused their plan with Relume to be limited from unlimited projects, despite the member updating the payment source the same day. The community member is seeking help with this issue.

One other community member has sent a direct message in response.

CChris Wertz

My payment did not go through because of a card issue. I updated the payment source within the same day to ensure payment continued. Now, Relume has limited my plan from the unlimited projects I had for being a long-time supporter. Would someone be able to help me with this?

1 comment

MMatt Johnson

DM sent

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