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Matt Johnson
M
Matt Johnson
Offline, last seen 4 days ago
Joined October 14, 2024

@channel for anyone who has had "unknown variables" issues over the last week - firstly want to say that we sincerely apologize for the disruption this had on your workflow. It was the perfect storm between two pieces and posed to be extremely complicated. We're evaluating and improving our internal processes to help prevent this sort of thing in the future.

Good news - we've just released a new version of the webflow app that looks promising to have resolved this issue. Please try it out, let me know how it goes.

If you believe you are still having this issue - please provide a link to your Relume project as well as a webflow read-only link so that we can investigate your use case. We have done testing on this and it appears to us, that its resolved. I just ran a couple more tests with no issues.

P.S. You will still get this error if you've deleted variables or if you are attempting to import v2 components into an older style guide. If you have a v1.5 style guide or older, you won't be able to use the webflow app without getting these errors. You have to copy/paste components directly from relume.io/components or from the chrome extension but ensure that you have your library preferences set to v1.5. Here is a doc on what this all means: https://www.relume.io/resources/docs/updating-existing-projects

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Hey all! Our engineering and product teams are in Australia. They won't be online for at least another 4-5 hours. I am guessing this might have something to do with the new releases that Webflow has done - it may have broken some experiences. I'll do some investigating here and if I need to page somebody in I will. I will provide more updates via the thread here. Apologies for the inconvenience here.

Hey everyone - as you may have or may not have noticed our servers were down briefly this morning. The problem appears to be resolved now. I'll share more details here once I have them. Thank you for your patience and apologies for any inconvenience this may have caused!

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for sure! Easy! Find the _component div and cut and paste it into the same div as your hero _component. You may need to adjust some spacing.

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Hey all, apologies for the delay - the team is in Australia so they'll be coming online here soon. I've made this issue their top priority. Hope to have a resolution soon. Apologies for the issues.

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yeah for sure - we have our support database on Notion that houses a few videos as well
https://relume.notion.site/FAQs-199899de412c4498b838e824dfecbde8



It looks like Open AI/ChatGPT was having an issue today and has since been resolved. Let us know if you are still experiencing any kind of issues.
https://status.openai.com/#