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Updated 18 hours ago

Can I Integrate Webflow Site with Shop and Ticket System for Home Test Sales Platform

I got a prospect who wants a Webflow site to sell home tests with following therapy. The user should be able to login to their dashboard, where they can upload bloodtests (form) and have access to a ticket system (Freshdesk?). Does somebody know if and how it is possible to integrate a shop with products + dashboard and ticket system integration? I was thinking about using Freshdesk embed on dashboard? But can you somehow sync the membership (Memberstack/Shopify) with Freshdesk, so if someone logs into their dashboard on the Webflow site it automatically logs them into the Freshdesk embed? Or do you have other recommendations?

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6 comments

@Andy Bittner is freshdesk already locked in or was that just the first support ticket system you had thought of or?

I ask because I thought maybe Outseta would be a good solution for this and it might still be a good one as it would handle almost all of this. The only thing it doesn't appear to handle is this idea of displaying a list of tickets to the logged in user.

@Matt No nothing is locked in yet, besides Webflow as base. Can you explain what Outseta can provide?

membership/login/signup, ticket system, CRM, etc

Is it possible to integrate ticket system similar to this screenshot?

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No, so far i havent seen anyway to do that with outseta.

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